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Privacy Policy

A.  General

In addition to our Terms and conditions Service, Scholar Spectra NEET/JEE Academy respects your privacy and is committed to protecting it. This Privacy Policy (the "Policy") explains the types of information collected by Scholar Spectra when you use the Platform (as defined in the Terms and conditions) that references this Policy. It also describes how we collect, use, share, and store such information, as well as the reasons for collecting such information. The Policy further outlines your privacy rights and choices regarding the information you submit to us when using our Services.

For ease of reference, the terms "Scholar Spectra," "we," "us," and "our" refer to Scholar Spectra NEET/JEE Academy, and the terms "you," "yours," and "Users" refer to all individuals using the Platform, including learners and content providers (as defined in our Terms and conditions).

This Policy, along with the Terms and conditions and any other applicable rules, policies, or guidelines published on the Platform, governs the Services provided by Scholar Spectra. We recommend carefully reading this Policy before accessing our Platform and using our Services. By accessing and using the Platform, providing your Personal Information, or indicating your agreement when presented with the option, you consent to the collection, use, disclosure, sharing, and storage of information as described in this Policy, the Terms of Service, and any other applicable rules, policies, or guidelines published on the Platform (collectively referred to as the "Platform Terms"). Scholar Spectra disclaims any liabilities arising from these terms. If you have unintentionally provided any Personal Information to Scholar Spectra before reading this Policy or if you do not agree with how your Personal Information is collected, stored, or used, you may access, modify, and/or delete your Personal Information in accordance with this Policy (refer to the sections on Your Choices and Your Rights).

If any information you have provided or uploaded on the Platform violates the Platform Terms, Scholar Spectra may be required to delete such information after notifying you and revoke your access to the Platform if necessary.

For any inquiries about this Policy, please contact us at info@scholarspectra.com

      

Capitalized terms used but not defined in this Policy can be found in our Terms and conditions

B. Applicability

This Policy applies to all Users of the Platform.

Scholar Spectra NEET/JEE Training Academy owns and/or manages several platforms (other than the Platform) that offer various services related to educational technology solutions. These platforms may be operated by Scholar Spectra or its affiliates and subsidiaries ("Scholar Spectra Group Platforms"). Each Scholar Spectra Group Platform has its own published privacy policies. Therefore, this Policy specifically applies to the collection of your information through the Platform and does not extend to information collected through other Scholar Spectra Group Platforms. To learn about the privacy practices of the relevant Scholar Spectra Group Platform, please refer to their respective privacy policies.

Scholar Spectra NEET/JEE Training Academy has taken reasonable precautions, as required by applicable laws, and has implemented industry standards to treat Personal Information as confidential. We are committed to protecting Personal Information from unauthorized access, improper use or disclosure, modification, and unlawful destruction or accidental loss.

C. Access

You may have the option to access and view the Platform as a guest without creating an account or providing any Personal Information. Scholar Spectra NEET/JEE Training Academy does not validate or take responsibility for any information provided by you as a guest, except as required by law, regulations, or orders from competent authorities. However, to fully access all the features and benefits of our Platform, it is necessary to create an account. During the registration process, you will be required to provide certain Personal Information as needed, while other information requested on the registration page, including the option to receive promotional offers from Scholar Spectra, is optional. In the future, Scholar Spectra may request additional optional information from you to enhance customization and deliver personalized information through the Platform. Scholar Spectra may retain records of telephone calls or emails received from or made by you for inquiries, feedback, or other purposes to ensure effective and efficient provision of our Services.

D. Use of the Platform/Services by Children

As mentioned in our Terms and conditions, in order to register on the Platform, individuals must meet the "Age Requirements" as defined in our Terms and conditions. If you are a "Minor" or "Child," meaning you do not meet the Age Requirements, you are not permitted to register on the Platform. Instead, only your Parent or legal guardian ("Parent") can register on the Platform on your behalf, agree to all Platform Terms, and provide you with access under their guidance and supervision.

While certain Services may involve the collection of a Child's Personal Information, we do not knowingly collect such information from Children and assume that any information provided has been done so with the consent of the Parent. If you are a Parent and become aware that your Child has provided us with Personal Information without your consent, please contact us at info@scholarspectra.com If we discover that we have collected Personal Information from a Child without Parental consent, we will take steps to remove that information from our servers.

The information contained in this notice applies to both Children and adults. If your Child experiences any form of abuse or harassment while using our Services, please contact us at info@scholarspectra.com so that appropriate actions can be taken.

E. Controllers

Scholar Spectra NEET/JEE Training Academy is the controller of the Personal Information collected and processed in relation to the use of the Platform and the provision of Services on the Platform. The types of Personal Information we collect in connection with this usage are outlined below.

F. Personal Information

"Personal Information" refers to information that can be used to identify a User, such as their first and last name, identification number, email address, age, gender, location, photograph, and/or phone number provided during registration or at any time thereafter on the Platform.

"Sensitive Personal Information" includes (i) passwords and financial data (excluding the truncated last four digits of credit/debit cards), (ii) health data, (iii) official identifiers (such as biometric data, Aadhar number, social security number, driver's license, passport, etc.), (iv) information about sexual life, sexual orientation, race, ethnicity, political or religious beliefs or affiliations, (v) account details and passwords, or (vi) any other data/information categorized as 'sensitive personal data' or 'special categories of data' under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, General Data Protection Regulation (GDPR), and/or the California Consumer Privacy Act (CCPA) ("Data Protection Laws"). The term "Personal Information" used in this Policy includes "Sensitive Personal Information" as applicable to the context of its usage.

We kindly request that you do not provide Scholar Spectra NEET/JEE Training Academy with any Personal Information unless specifically requested by us. If you choose to share any Personal Information with us without our explicit request, we do not assume any liability for such information provided by you.

G. Information We Collect

At Scholar Spectra NEET/JEE Training Academy, we collect information about you for specific reasons, such as providing our Services on the Platform, improving our communication with you, and enhancing the quality of our Services. We gather this information from various sources:

Information we collect from You:

  1. Basic account information: To access certain features of the Platform, you will need to create an account. We will ask for basic information during registration, including your name, email address, state of residence country, password, username, and phone/mobile number.

  2. Know Your Customer (KYC) information: If you are a registered Content Provider, we also collect KYC information, such as your PAN number, Aadhaar number, driver's license, passport, entity details (name, MOU/AOA, certificate of incorporation, list of directors/partners), social security number, and relevant documents. This information is collected to complete the verification process as required by any agreement or arrangement with you.

  3. Public profile information: For Content Providers, we may collect additional information to create a public profile on the Platform. This information includes your username, a brief description of your content, educational qualifications, past associations, photo, and other relevant details to help Learners and Users understand you better.

  4. Information when you communicate with us: When you contact us with questions or requests for assistance, we retain the correspondence, including email addresses and phone/mobile numbers provided during communication. We may also collect your Personal Information or other details when you participate in surveys, contests, events, or communicate with us through forms, emails, or phone calls.

  5. Information related to location: If you choose to provide location-related information, such as GPS access, we may offer customized services relevant to your location.

Information we collect automatically:

  1. Device and Log information: When you access our Platform, we automatically collect standard information such as browser type, IP address, unique device identifiers, language preference, referring site, date and time of access, operating system, and mobile network information.

  2. Usage information: We collect data about your usage of our Platform, including page views, support document searches, features enabled for your account, interactions with our Services, and information about your Supported Device (e.g., screen size, cellular network name, and device manufacturer). This information helps us improve our Platform and understand User behavior.

  3. Location information: We may determine your approximate location based on your IP address to analyze geographic regions and enhance our Platform Services.

  4. Information from cookies & other technologies: We use cookies and similar technologies to collect information about your activities on the Platform. Cookies are stored on your computer and provide data to the website each time you visit. Please refer to our Cookie Policy for more information on our use of cookies and similar technologies.

Information we collect from other sources:

We may receive information about you from other sources, such as service providers or publicly available sources, in accordance with applicable laws. This information may be combined with the data we collect directly from you. For example, if you connect to our Services through a social media site or Google sign-in, we may receive information from those platforms.

H. Basis of Collection and Processing of Your Personal Information

At Scholar Spectra NEET/JEE Training Academy, we collect and process your Personal Information based on the following legal grounds and purposes:

Basis for collection:

  1. Consent: We may collect and process your Personal Information based on your consent in certain situations. Your consent is obtained when necessary, and processing is performed in accordance with applicable Data Protection Laws.

  2. Compliance with a legal obligation: We may process your Personal Information to fulfill our legal obligations.

Processing of your Personal Information:

We process your Personal Information for the following purposes, relying on one or more legal grounds:

  1. Performance of Services: We process your Personal Information to provide the Services you have requested and to fulfill our contractual obligations.

  2. Legal compliance: We process your Personal Information to comply with relevant legal requirements and maintain compliance records.

  3. Legitimate interests: We may process your Personal Information based on our legitimate interests or those of a third party, provided they do not override your interests or fundamental rights and freedoms.

  4. Publicly displayed information: If you choose to publish or display your Personal Information in public areas of the Platform, we may process that information accordingly. .

  5. Vital interests: We may process your Personal Information if it is necessary to protect your vital interests. vi. Public interest: We may process your Personal Information when it is necessary for reasons of public interest.

  6. Consent: We process your Personal Information based on your express consent for specific purposes.

We do not use Personal Information for automated decision-making or profiling, except as described in this Policy. If the processing of your Personal Information is based on your consent, you have the right to withdraw your consent at any time in accordance with this Policy. However, please note that withdrawing consent may result in us being unable to continue providing our Services to you. You can withdraw consent by submitting a written request using the contact details provided in the 'Grievances' section below. Upon receipt of your withdrawal request, we will communicate the consequences and process your request upon agreement.

I. How We Use and Share the Information Collected

At Scholar Spectra NEET/JEE Training Academy, we use and process the information collected from you in the following ways:

  1. To provide Services on our Platform: We utilize the collected information to allow you access to the Platform and the services offered. This includes activities such as setting up and maintaining your account, providing customer service, processing purchases, verifying user information, and resolving any issues with the Platform. The legal basis for this processing is your consent or, where applicable, our legitimate interests in administering the Platform and fulfilling contractual obligations.

 

  1. To improve our Platform and ensure safety: We use your information to enhance and customize the Platform and Services. This involves providing automatic updates, creating new features based on usage analysis, and safeguarding against criminal activity, fraud, misuse, and threats to our Platform, network, and the rights and safety of ourselves, users, and others. The legal basis for this processing is your consent or, where applicable, our legitimate interests in administering the Platform and ensuring its security.

 

  1. To market our Platform and communicate with you: We may use your information to develop targeted marketing strategies, communicate offers, introduce new products or services, and gather feedback on the Platform. The legal basis for this processing is your consent or, where applicable, our legitimate interests in administering the Platform and promoting our offerings.

 

  1. To establish, exercise, or defend legal claims: If necessary, we may process Personal Information to establish, exercise, or defend legal claims in court or other proceedings. The legal basis for this processing is our legitimate interest in protecting our legal rights, your rights, and the rights of others.

 

  1. To manage risk and seek professional advice: We may process Personal Information to manage risks or obtain professional advice. The legal basis for this processing is our legitimate interest in protecting our business and the Platform.

 

  1. Consent: We may use your information for other purposes with your explicit consent or as directed by you.

 

  1. To better understand our users: We may analyze the information gathered to identify the most visited areas of the Services and improve their functionality.

 

Regarding the sharing of information, we adhere to the following guidelines:

  1. Affiliates and Subsidiaries: We may disclose your information to our affiliates, subsidiaries, and related businesses, along with their respective officers, directors, employees, accountants, attorneys, or agents. This sharing is for the purpose of providing Services or processing information on our behalf. Our affiliates and subsidiaries are required to follow this Privacy Policy. If you have used a Service offered by Scholar Spectra in collaboration with another platform within our group, we may share your Personal Information with that platform for communication regarding their separate products or services. You always have the option to opt out of receiving such communications.

  2. Third-party vendors/service providers and integrated services: We may share your information with third-party vendors, service providers, or integrated services that assist us in providing support services to you or facilitating transactions on our behalf. These entities are obligated to use the information solely for the intended purpose and in accordance with this Privacy Policy.

  1. Third-party platforms for additional offerings: We may share your information with third-party platforms that facilitate interactive forums between Content Providers and Learners. This sharing is limited to the information necessary for your participation in the forums and is based on your consent. However, the privacy practices of these platforms are independent, and we recommend reviewing their privacy policies and terms before consenting to participate.

  2. Legal Disclosures: We may disclose your information in response to a court order or government request, or if we believe in good faith that such disclosure is necessary to comply with applicable laws, protect our rights, property, or safety, or prevent criminal activity, fraud, and unauthorized use of the Platform

J. Cross-Border Data Transfer

At Scholar Spectra NEET/JEE Training Academy, we store, process, and transfer information, including Personal Information, on servers and databases provided by Amazon Web Services (AWS) located in Singapore, India, and the USA. Additionally, depending on the locations of our affiliates and service providers, we may store, process, and transfer information on servers in other countries.

It's important to note that these countries may have privacy laws that differ from those in your own country and may offer potentially less stringent protection for Personal Information. Consequently, Personal Information may become subject to the laws and disclosure requirements of these countries, including disclosure to governmental bodies, regulatory agencies, and private individuals in response to governmental, regulatory, or court requests or inquiries.

If you access our Platform from outside India, including the USA, EU, EEA, and UK, your information may be transferred to, stored, and processed in India. By using our Platform or providing us with information, you consent to the transfer of your information to India and other countries outside your country of residence. If you are located in the EU, we process your personal data based on legal grounds such as the performance of our contract(s) with you, compliance with legal obligations, and our legitimate business interests, which include improving our operations and Services and detecting/preventing fraud.

To transfer information outside the EU, EEA, and UK, we rely on appropriate legal bases and ensure that any Personal Information transferred receives adequate protections in accordance with applicable Data Protection Laws and regulations. These measures are implemented to protect your information in a manner consistent with this Privacy Policy.

K. Duration for which your Information is Stored

At Scholar Spectra NEET/JEE Training Academy, when you delete any information provided by you or your account, it will generally be deleted from our servers as well. However, in certain cases, we may retain your information for as long as necessary to fulfill the purposes mentioned earlier, including compliance with legal obligations or business requirements.

Please note that we may not be able to delete all communications or publicly available content such as comments or feedback you have posted on the Platform. In such cases, we will anonymize your Personal Information so that it can no longer identify you as an individual. We will never disclose aggregated or de-identified information in a manner that could identify you.

If you wish to exercise your rights regarding accessing, modifying, or deleting your stored information, you can do so using the options provided within the Platform. For any further clarifications, you can contact us at info@scholarspectra.com

L. Your Choices

  1. Limit the information You provide: You have the option to choose the information you provide to Scholar Spectra NEET/JEE Training Academy. You can update or delete your information as needed. However, please note that certain information may be necessary to access the Platform and its features.

  2. Limit the communications You receive from us: You can choose the types of communication you wish to receive from us and whether you want to receive them at all. However, there may be certain communications that are necessary for legal or security reasons, such as changes to legal agreements, which you may not be able to limit.

  3. Reject Cookies and other similar technologies: You can reject or remove cookies from your web browser. Changing the default settings on your web browser to reject or disable cookies is an option. However, please be aware that certain Services on the Platform may not function properly or be available to you if cookies are rejected, removed, or disabled.

M. Your Rights

As a user of Scholar Spectra NEET/JEE Training Academy, you have certain rights regarding your personal information. These rights may vary depending on the country you are located in, as specified in the Country Specific Additional Terms. To understand your specific rights, please refer to the relevant terms.

You can exercise your rights by using the options available within the Platform after logging in. If you encounter any issues or require clarification, you can contact us at the address provided in the 'Grievances' section, and we will address your concerns in accordance with applicable law.

  1. Right to Confirmation and Access: You have the right to confirm and access your personal information held by us, along with supporting information.

  2. Right to Correction: You have the right to request the correction of any inaccurate personal information we hold about you. You can also ask us to update incomplete or outdated personal information.

  3. Right to be Forgotten: Under certain circumstances, you have the right to restrict or prevent the further disclosure of your personal information.

  4. Right to Erasure: If you wish to remove your personal information from our Platform, you have the right to request its erasure. Please note that this will result in the permanent deletion of your account and the removal of all your personal information from the Platform, except as specifically stated in this Policy.

Please remember that you can exercise these rights only in relation to your own information, including personal information, and not that of other users. When we receive any requests or queries, we may need to ask for additional information to verify your identity and the association with the Platform and the request, as required by applicable data protection laws.

N. Information Security

At Scholar Spectra NEET/JEE Training Academy, we prioritize the security of your information. We employ measures to protect the transmission and storage of your information, including using Transport Layer Security (TLS) or Secure Sockets Layer (SSL) software to encrypt data during transmission. We also maintain electronic and procedural safeguards to protect the collection, storage, and disclosure of personal information, including sensitive personal information, as required by law.

However, it's important to note that no data storage or transmission system is completely secure, and we cannot guarantee absolute security or prevent unauthorized access, disclosure, or destruction of your information in the event of a security breach.

To enhance your account security, please protect your password and prevent unauthorized access to your computer. If you suspect that your password has been compromised or is being used without authorization, please immediately change your password or inform us for assistance. Additionally, remember to sign off when using a shared computer.

All KYC information collected in accordance with this Policy is fully encrypted and can only be accessed by designated authorities at Scholar Spectra NEET/JEE Training Academy. We ensure that third parties providing services to us take appropriate security measures to protect personal information in line with our policies.

O. Promotional Communications

At Scholar Spectra NEET/JEE Training Academy, you have the option to opt out of receiving promotional communications. You can manage your communication preferences within the Platform by accessing the provided settings upon logging in. Additionally, you can use the unsubscribe link in any email communication sent to you, or you can email us at info@scholarspectra.com to opt out.

Please note that if you choose to opt out of promotional communications, you may still receive transactional communications related to your account, such as service announcements, administrative and legal notices, and information about your account. These transactional communications are necessary and cannot be opted out of, except for communications that are legally required.

If you wish to no longer use our Platform or receive any communications from us, except those that are legally required, you have the option to delete your account. You can do this by using the account deletion option provided within the Platform or by contacting us at info@scholarspectra.com

Please be aware that third-party advertisers or ad companies may display ads on unaffiliated sites based on your interaction with our Platform and Services. These ads may be interest-based and personalized. We do not provide any Personal Information to advertisers or third-party sites displaying these ads. However, advertisers and third parties may assume that users who interact with or click on personalized ads are part of the intended target audience. Third parties may also provide us with information about you from offline and online sources to provide you with more relevant advertising. The information practices of these advertisers and third-party websites are not covered by our Policy, so we recommend contacting them directly for more information about their privacy practices.

We do not sell your Personal Information to third parties, and we do not use your name or the name of your company in marketing statements without your consent.

P. Interest-Based Ads

On unaffiliated sites, Scholar Spectra NEET/JEE Training Academy may display interest-based advertising using the information you provide when interacting with our Platform and Services. These ads are tailored based on activities such as registering with our Platform or visiting sites that contain Scholar Spectra content or ads. We adhere to applicable laws and industry self-regulatory principles for online behavioral advertising.

We do not provide Personal Information to advertisers or third-party sites that display our interest-based ads. However, advertisers and third parties may assume that users who interact with or click on personalized ads are part of the target audience. Some third parties may provide us with information about you from offline and online sources to deliver more relevant and useful advertising.

Please note that advertisers or ad companies may use technology to serve ads directly to your browser on our sites. They may collect your IP address and use cookies to measure ad effectiveness and personalize ad content. We do not have control over these technologies or the information practices of advertisers and third-party sites. For more information about their privacy practices, please contact them directly

Q. Modification to Privacy Policy

Our Privacy Policy may change from time to time as our business evolves. We may send periodic reminders of our notices and conditions unless you have opted not to receive such emails. We encourage you to check the Platform frequently to stay updated on any recent changes to the Policy. Unless stated otherwise, the current Privacy Policy applies to all information we have about you and your account. We value our commitment to you and will not make significant changes to our policies and practices that would reduce the protection of customer information collected in the past without your consent.

R. Privacy Grievances

If you have any questions, concerns, or privacy-related grievances regarding the Scholar Spectra NEET/JEE Training Academy Platform, you can register your complaint by sending a detailed description via email to info@scholarspectra.com

S. Country Specific Additional Privacy Terms

A. TERMS APPLICABLE IF YOU ARE AN INDIAN RESIDENT

If you are located in India, you may have the following rights under the Personal Data Protection Bill (PDPB) once it becomes legislation. You can make requests regarding these rights through the option provided within the Platform upon your login. Alternatively, you can write to us as mentioned in the 'Grievances' section above, and we will address your concerns to the extent required by law.

  1. Right to Confirmation and Access: You have the right to confirm and access your Personal Information held by us, along with any supporting information.

  2. Right to Correction: You have the right to request the rectification of your inaccurate Personal Information or the updating of incomplete or out-of-date Personal Information.

  3. Right to Data Portability: You have the right to request the transfer of your Personal Information, under certain circumstances, to another organization or to yourself.

  4. Right to be Forgotten: You have the right to restrict or prevent the disclosure of your Personal Information under certain circumstances.

  5. Right to Erasure: If you wish to withdraw or remove your Personal Information from our Platform, you have the right to request the erasure of your Personal Information. However, please note that this will permanently delete your account on the Platform (except as stated in the Policy) and the data will not be retrievable.

 

B. TERMS APPLICABLE IF YOU ARE A RESIDENT OF THE UNITED KINGDOM (UK), A EUROPEAN UNION (EU) COUNTRY, OR EUROPEAN ECONOMIC AREA (EEA)

If you are located in the United Kingdom (UK), European Union (EU), or European Economic Area (EEA), you have the following rights under the UK and EU General Data Protection Regulation (GDPR) respectively. Requests related to these rights should be sent to the address mentioned in the 'Grievances' section above, and we will comply with the requests as required by applicable law.

  1. Right to Access Your Personal Information: You have the right to receive confirmation of whether your Personal Information is being processed and, if so, access to that Personal Information.

  2. Right to Rectification: If you believe your Personal Information is inaccurate or incomplete, you have the right to request its rectification.

  3. Right to Erasure: In certain cases, you have the right to request the erasure of your Personal Information.

  4. Right to Object to Processing: You have the right to object to the processing of your Personal Information under certain conditions.

  5. Right to Restrict Processing: You have the right to request the restriction of processing of your Personal Information under certain conditions.

  6. Right to Data Portability: You have the right to request the transfer of your collected data to another organization or directly to you, under certain conditions.

Right to Lodge a Complaint: If you believe that we have not processed your Personal Information in accordance with applicable GDPR provisions, you can contact us at info@scholarspectra.com You also have the right to file a complaint with the relevant Supervisory Authority

T. CCPA NOTICE AT COLLECTION

According to the CCPA (California Consumer Privacy Act), we collect the following categories of Personal Information from you:

  1. Identifiers: This includes your name, email address, mobile number, username, unique personal identifier, and IP address. We use these identifiers as described in the "How We Use and Share the Information Collected" section of this Policy, such as for contact information and device identification.

  2. Characteristics of Personal Information described in the California Customer Records statute: This may include your name, email address, username, unique personal identifier, and gender. We use these categories of Personal Information as described in the "How We Use and Share the Information Collected" section of this Policy.

  3. Internet or other electronic network activity information: We collect information through cookies, as described in our Cookie Policy. This information includes data automatically received from your browser and device, such as the date and time of your visit, location, IP address, domain server, browser type, access time, and pages visited on the Platform. We use this information as described in the "How We Use and Share the Information Collected" section of this Policy.

  4. Geolocation data: We may collect your IP address, which can provide an indication of your location. We use geolocation data as described in the "How We Use and Share the Information Collected" section of this Policy.

  5. Audio, electronic, visual, or similar information: We may collect your profile picture or other audio or visual content uploaded to the Platform. We use this information as described in the "How We Use and Share the Information Collected" section of this Policy.

  6. Inferences: We may make inferences based on the collected Personal Information, such as predictions about retention or attrition. We use this inference information as described in the "How We Use and Share the Information Collected" section of this Policy.

U. CCPA DATA PRACTICES DURING THE LAST 12 MONTHS

a. Personal Information collected: In the preceding 12 months, we have collected the following categories of Personal Information:

  • Identifiers

  • Characteristics of Personal Information described in the California Customer Records statute

  • Internet or other electronic network activity information

  • Geolocation data

  • Commercial information

  • Audio, electronic, visual, thermal, olfactory, or similar information

  • Inferences

b. Categories of sources: We have collected the identified Personal Information from you and our payment processors.

c. Business and commercial purposes for collecting: We have collected the above categories of Personal Information for the following purposes:

  • Operating the Platform

  • Providing Services to you

  • Enforcing our Terms and Conditions and contracts

  • Ensuring privacy and security of the Platform and Services

  • Managing relationships with users

  • Communicating with users

  • Analyzing Platform and Service usage

  • Enhancing user experience

  • Tracking visits to the Platform

  • Providing a more personalized and interactive experience

  • Usage analytics purposes

d. Personal Information sold: We have not sold any categories of Personal Information during the preceding 12 months.

e. Personal Information disclosed for a business purpose: We have disclosed the following categories of Personal Information for a business purpose during the preceding 12 months:

  • Identifiers

  • Characteristics of Personal Information described in the California Customer Records statute

  • Internet or other electronic network activity information

  • Geolocation data

  • Commercial information

  • Audio, electronic, visual, thermal, olfactory, or similar information

  • Inferences

We have disclosed each category of Personal Information to the following categories of third parties:

  1. Corporate parents, subsidiaries, and affiliates

  2. Advisors (accountants, attorneys)

  3. Service providers (data analytics, data storage, mailing, marketing, website and platform

V. CONSUMER RIGHTS AND REQUESTS UNDER THE CCPA

Scholar Spectra NEET/JEE Training Academy acknowledges and respects the consumer rights and requests granted under the CCPA (California Consumer Privacy Act). As a California resident, you have the following rights:

a. Request to Know: You can request the following information regarding your Personal Information: (1) Specific pieces of Personal Information collected about you. (2) Categories of Personal Information collected about you. (3) Categories of sources from which the Personal Information is collected. (4) Categories of Personal Information about you that have been sold and the categories of third parties to whom the Personal Information was sold. (5) Categories of Personal Information about you that have been disclosed for a business purpose and the categories of third parties to whom the Personal Information was disclosed. (6) Business or commercial purpose for collecting, disclosing, or selling Personal Information. (7) Categories of third parties with whom we share Personal Information. Our response will cover the preceding 12-month period from the date we receive a verifiable request.

b. Request to Delete: You have the right to request the deletion of certain Personal Information collected or maintained by us. We will delete your Personal Information from our records and direct any applicable service providers to delete your Personal Information from their records, unless an exemption applies under the law.

c. Submitting a Request:

  1. Submission of Instructions: You can submit a request to know or request to delete by sending an email to info@scholarspectra.com or by mailing a request to Scholar Spectra NEET/JEE Training Academy, [Address]. Regarding deletion requests, we may provide you with the option to delete select portions of your Personal Information, but a global option to delete all Personal Information will be prominently presented.

  2. Verification Process: We are obligated to verify the identities of individuals making requests to know or request to delete. To verify your identity, we will match the identifying information provided in your request with the Personal Information we already have on record about you. This may include your name, email address, and mobile number (if voluntarily provided during registration or platform usage). If we cannot verify your identity, we will inform you. Please note the following:

  • If we cannot verify the identity of the requester for a request to know categories of Personal Information, we may deny the request. In such cases, we will provide a copy of or direct you to our Privacy Policy.

  • If we cannot verify the identity of the requester for a request to delete, we may deny the request and explain the lack of reasonable methods to verify the identity.

  1. Authorized Agents: Authorized agents may submit requests through the provided methods. If you use an authorized agent to make a request, we may require you to: (1) provide the authorized agent with signed permission to act on your behalf; (2) verify your identity directly with us; and (3) directly confirm with us that you have authorized the agent to submit the request. However, these requirements may be exempted if you have granted power of attorney under the California Probate Code.

  2. Excessive Requests: In the case of repetitive or manifestly unfounded requests, we may (1) charge a reasonable fee, or (2) refuse to act on the request and notify you of the reasons for refusal. If a fee is charged, it will be based on the administrative costs associated with providing the requested information or taking the requested action.

  3. CCPA Non-Discrimination: We do not engage in discriminatory treatment against consumers who exercise their CCPA rights. We do not offer financial incentives, price or service differences, or discriminate against users/consumers for exercising their rights under the CCPA

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